Google Forms Integration, is there a jotforms paid help service, and do you have an internal live spreadsheet view for submissions?

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    walkingtreetravel
    Asked on October 06, 2012 at 11:34 PM

    1. Once I have integration set up for google forms, can I cut and paste info from other forms onto this same spreadsheet or will new rows that did not get entered through jotform get erased as new entries coming through jotform are entered? 

    2. Also, is there a way that I can add columns to the google spreadsheet that I will enter information into manually and still have the google integration work (meaning, the fields still automatically populate and match up to the correct header row). 

    3. Lastly, is there a jotform consultant or a paid service I could use to make sure this transition is smooth on my website and with google forms. ALOT is riding on these forms, especially the google doc transfer, to work smoothly, and I would like help to make sure it does. 

    4. Do you have a function where we could access a live spreadsheet within jotform, instead of having to download an excel file each time or view each entry individually? This would be extremely helpful!

    Thanks!

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    liyam
    Answered on October 07, 2012 at 12:29 AM

    Hello walkingtreetravel.  JotForm does not have a paid help service.  But professional and premium subscribers are given priority over free users.  I'm not sure I understand what you mean by live spreadsheet view but you can create reports (Such as HTML and Grid reports) to be able to view submissions.  You can share the link of these types or reports via link or embed these reports on your web page.  You can learn more about Grid listing reports on this user guide (quite the same applies for HTML reports).

    To answer your other questions:

    1. Once I have integration set up for google forms, can I cut and paste info from other forms onto this same spreadsheet or will new rows that did not get entered through jotform get erased as new entries coming through jotform are entered?

    Yes, you can insert new rows and columns on to your Google spreadsheet and your spreadsheet will still continue receiving submissions.  If you have inserted a new row on to your Google Spreadsheet, this will not be deleted.  A new row under your inserted row will be added.

    2. Also, is there a way that I can add columns to the google spreadsheet that I will enter information into manually and still have the google integration work (meaning, the fields still automatically populate and match up to the correct header row).

    To insert a new column, select the column or cell on your spreadsheet where you wish to add the column beside it, and then click Insert on top.  Next, select Column Left or Column Right

    3. Lastly, is there a jotform consultant or a paid service I could use to make sure this transition is smooth on my website and with google forms. ALOT is riding on these forms, especially the google doc transfer, to work smoothly, and I would like help to make sure it does.

    We do not have a jotform consultant or paid service to do the integrations for you.  However, you can ask for our assistance to guide you on your form integrations.

    4. Do you have a function where we could access a live spreadsheet within jotform, instead of having to download an excel file each time or view each entry individually? This would be extremely helpful!

    This question seems to answer my response on top.  To reiterate, yes, you can generate reports using Grid listing or HTML report using the report wizard.  You can follow this user guide on how to generate the Grid List report.

    If you have other questions or concerns, please do let us know.

    Thanks.

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    plugyou
    Answered on October 07, 2012 at 12:41 AM

    now that is awesome support!

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    liyam
    Answered on October 07, 2012 at 12:49 AM

    Thank you for your kind remark, plugyou :)