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ChadAsked on January 29, 2018 at 12:36 PM
Can you please help "unsuspend" my account? Thank you!
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David JotForm SupportReplied on January 29, 2018 at 1:41 PM
Your account was suspended due to collecting social security numbers through forms. More information on our requirements for collecting social security numbers can be found in the following thread:
https://www.jotform.com/answers/1206949-Adding-a-SSN-to-our-Jotform
If you would like, we can remove the SSN field from your form and activate your account.
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ChadReplied on January 29, 2018 at 4:43 PMGotcha. Yes, please remove from form and activate account. Thank you!
Sent from my iPhone
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David JotForm SupportReplied on January 29, 2018 at 6:12 PM
I removed the fields and activated your account. Your account and forms should be usable once again.
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ChadReplied on January 29, 2018 at 7:43 PMThank you! Sorry about that.
Sent from my iPhone
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