States my account is suspended

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    Chad 
    Asked on January 29, 2018 at 12:36 PM

    Can you please help "unsuspend" my account? Thank you!


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    david
    Answered on January 29, 2018 at 01:41 PM

    Your account was suspended due to collecting social security numbers through forms.  More information on our requirements for collecting social security numbers can be found in the following thread:

    https://www.jotform.com/answers/1206949-Adding-a-SSN-to-our-Jotform

    If you would like, we can remove the SSN field from your form and activate your account.

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    Chad 
    Answered on January 29, 2018 at 04:43 PM
    Gotcha. Yes, please remove from form and activate account. Thank you!
    Sent from my iPhone
    ...
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    david
    Answered on January 29, 2018 at 06:12 PM

    I removed the fields and activated your account.  Your account and forms should be usable once again.

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    Chad 
    Answered on January 29, 2018 at 07:43 PM
    Thank you! Sorry about that.
    Sent from my iPhone
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