Mi cuenta está suspendida | My account is suspended

  • aliriogarcia
    Asked on January 29, 2018 at 12:59 PM

    @JotForm suspende la muestra y uso de mis formularios, aún estando dentro del parámetro #free de su propia lista de precios. De hecho borré uno y aún estoy #suspendido 

     
    #JotForm suspends the sample and use of my forms, even if it is within the #gratis parameter of its own price list. In fact I deleted one and I'm still #suspended
     
     
    Jotform Thread 1365524 Screenshot
    Page URL: http://www.aliriogarcia.com
  • Kevin Support Team Lead
    Replied on January 29, 2018 at 2:14 PM

    Yes, you're well under the forms limit, but it seems like you have already passed the views limit for your account, you may find about such limit here: https://www.jotform.com/help/355-Form-View-Limits-What-Is-It-All-About 

    Please note that this limit will be automatically reset on each month (the first day, EST time). Alternatively, you may upgrade your account if you need your to be active and be able to get more views. 

    I hope this helps.