Account: Heavily spammed - now overlimit

  • Chrissyrose
    Asked on January 29, 2018 at 2:21 PM

    Hello,


    I just saw over 200 supposed jot form 'responses' in my outlook inbox - but believe it's been hacked/spammed. I got an email from you saying you can't email me because I've gone over. Now my account with you is full. What do I do?

    Page URL: http://christineherman.com/contact
  • aubreybourke
    Replied on January 29, 2018 at 3:54 PM

    I checked your account and can see you were heavily spammed. As a result your submissions counter reached its maximum.

    1517259225The Easiest Online Form Builde Screenshot 10

    You will need to delete your spam submissions yourself. 

    1517259124JotForm · Submissions: Messag Screenshot 21


    And in order to prevent further spamming you can:

    1) Add a captcha

    How-to-Add-a-Captcha-Field 

    2) Use the email validator widget

    https://widgets.jotform.com/widget/e-mail_validator