Conditions: Cannot set on first product

  • txforesttrail
    Asked on January 29, 2018 at 3:27 PM

    Hi,

    I have 5 items in my purchase order payment module. Conditions are easily set-up on products 2-5. Product 1 refuses to allow me to set any conditions. When I attempt to save the condition, the if statement turns red and requests that I "type a value or select a field" although all fields have already been filled.

    Please help.

    Jotform Thread 1365752 Screenshot
  • txforesttrail
    Replied on January 29, 2018 at 3:55 PM

    Just figured out a work around - Sandwiching item #1 in between two other "if" statements. With a "then" statement that will only impact product #1. This is obviously a bug....

  • aubreybourke
    Replied on January 29, 2018 at 5:38 PM

    I'm not certain that its a bug. But great that you found a solution yourself.

    Please get back to us should you require and further assistance.

  • txforesttrail
    Replied on January 29, 2018 at 6:09 PM

    You would know best...
    That said, if anyone else has this problem, I finally managed to make it work by writing the condition using any of the other products in the "if" statement. After saving, I could then edit the condition and select product #1.