Submission Error: submit.jotform.us has configured their website improperly

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    GCSC
    Asked on January 29, 2018 at 03:36 PM

    Someone trying to submit a form from their U.S. campus is getting this error message "submit.jotform.us has configured their website improperly. Your information is at risk of being stolen." The browser then refuses to connect to the website. This issue is consistent for the user in Firefox, Chrome, and Internet Explorer.

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    aubreybourke
    Answered on January 29, 2018 at 04:47 PM

    Is this campus the University of Utah?

     

    Because on submission your thank you page redirects to:

    https://environment.utah.edu/thank-you/

     

    As a workaround you could try using a standard thank you page:

    Setting-up-the-Thank-You-Page 

    If that works it would confirm there is a configuration issue with your server/network at the University of Utah.

  • Profile Image
    GCSC
    Answered on January 29, 2018 at 05:02 PM

    Not the U of Utah. It was someone from Vanderbilt University who just informed me that she was able to submit the form through a different wifi network. Thanks, Aubrey.