Why is "textbox_sample" show up in my boxes?

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    Jbucciero
    Asked on January 29, 2018 at 03:46 PM

    Why is "textbox_sample" showing up in my boxes?  Did I do something that can be undone?  See screenshot attached.


    https://form.jotform.com/Jbucciero/2018-spring-invitational-at-pinehur


    Thanks,

    Joanne



  • Profile Image
    jonathan
    Answered on January 29, 2018 at 05:20 PM

    I checked your form on the browser but I was not able to reproduced the issue you described.

    1517264255zzz 2018-01-30 06.16.26.png

    ---

    From the screenshot image you shared, that appears to be the Preview screen of the form when in Form Builder.

    That is just in preview, but the live form https://www.jotform.us/form/73485684955172 will not have that auto fill data on it.








  • Profile Image
    Jbucciero
    Answered on January 29, 2018 at 06:43 PM
    Thank you for the quick response. The link that you have included is different from the one that I generate. Perhaps I am doing that incorrectly.
    Yours works: https://www.jotform.com/build/73485684955172
    The one I generate is to send via email is: https://form.jotform.com/Jbucciero/2018-spring-invitational-at-pinehur
    Thank you,
    Joanne
    Joanne Bucciero
    Group Sales Administrative Coordinator |Pinehurst Resort & Country Club
    P.O. Box 4000 | Carolina Vista Drive | Village of Pinehurst, NC 28374
    P: (910) 235-8497
    www.pinehurst.com
    [cid:image002.png@01D04A04.939DEEB0] “It’s a beautiful day at Pinehurst”
    ...
  • Profile Image
    John_Benson
    Answered on January 29, 2018 at 09:25 PM

    Hi Joanne,

    Is the issue resolved? If not, you can turn off the autofill of your internet browser. If you're using Google Chrome, please follow this guide to disable it: https://support.iclasspro.com/hc/en-us/articles/218569268-How-to-Disable-and-Clear-AutoFill-Info-in-your-Browser

    I checked your form (https://form.jotform.com/Jbucciero/2018-spring-invitational-at-pinehur) you provided and I was not able to replicate the issue.

    I hope this helps.

  • Profile Image
    Jbucciero
    Answered on January 30, 2018 at 09:43 AM
    Yes, thank you for the fix.
    I have cleared my browsing data. Thank you for the instructions. No issues.
    Thank you,
    Joanne
    Joanne Bucciero
    Group Sales Administrative Coordinator |Pinehurst Resort & Country Club
    P.O. Box 4000 | Carolina Vista Drive | Village of Pinehurst, NC 28374
    P: (910) 235-8497
    www.pinehurst.com
    [cid:image002.png@01D04A04.939DEEB0] “It’s a beautiful day at Pinehurst”
    ...