How can I save and send my event registration?

  • arvaie
    Asked on January 30, 2018 at 5:39 AM

    It seems I am ready, but I can't share it. 

    It says: Form not found!

    can you help me?


    thank you,

    Edit

    How can I save and send my event registration? Image 10


    Jotform Thread 1366299 Screenshot
  • Ardian_L
    Replied on January 30, 2018 at 9:05 AM

    I was able to locate your form on your account. You can visit your form on this link:

    http://www.jotformeu.com/form/80292362892361

    If it doesn't work please clear your browser's cache and try again.

    Let us know if you have any other question.

  • arvaie
    Replied on January 30, 2018 at 12:43 PM
    Thank you!I tried it, but after sending the screen comes up with this:
    OMG! / But this form is really nice.
    Edit
    On Tuesday, January 30, 2018 3:05 PM, JotForm wrote:

    New response received A new response has been received: Answered by Ardian_L I was able to locate your form on your account.You can visit your form on this link:http://www.jotformeu.com/form/80292362892361If it doesn't work please clear your browser's cache and try again.Let us know if you have any other question. View this thread on browser » Unsubscribe Thread 1517321134

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  • David JotForm Support
    Replied on January 30, 2018 at 1:51 PM

    I checked the form from the link my colleague provided and it is showing on my end.  What is the URL being used that shows the form is disabled?  Does it show the same on your end from this URL?

    http://www.jotformeu.com/form/80292362892361

    Let us know and we will be happy to have another look.

  • arvaie
    Replied on January 30, 2018 at 2:43 PM
    /submit.jotformeu.com/submit/80292362892361/
    Incomplete Values

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    Incomplete Values
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    On Tuesday, January 30, 2018 7:51 PM, JotForm wrote:

    New response received A new response has been received: Answered by david I checked the form from the link my colleagueprovided and it is showing on my end.  What is the URL being used that showsthe form is disabled?  Does it show the same on your end from this URL?http://www.jotformeu.com/form/80292362892361Let us know and we will be happy to have another look. View this thread on browser » Unsubscribe Thread 1517338314

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  • David JotForm Support
    Replied on January 30, 2018 at 3:19 PM

    I was able to reproduce the issue with your form but not with my clone:

    https://form.jotform.com/80296267621965

    Try removing the form expiration date and set the form to "Enabled".  Test the form to see if submissions go through.  If it does, enable the expiration date and submission limit.  If there error returns, let us know and we will take another look.

    You can also try cloning my copy to see if that works:

    https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

  • arvaie
    Replied on January 30, 2018 at 4:43 PM
    Thank you, it works!I hope, I can do it next time.Best,Edit
    On Tuesday, January 30, 2018 9:19 PM, JotForm wrote:

    New response received A new response has been received: Answered by david I was able to reproduce the issue with your formbut not with my clone:https://form.jotform.com/80296267621965Try removing the form expiration date and set the form to "Enabled".  Testthe form to see if submissions go through.  If it does, enable the expirationdate and submission limit.  If there error returns, let us know and we willtake another look.You can also try cloning my copy to see if that works:https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL View this thread on browser » Unsubscribe Thread 1517343563

    ...
  • David JotForm Support
    Replied on January 30, 2018 at 4:47 PM

    It was a very odd error.  If it does happen again, please let us know and we will look into this further.