Auto Suspended. Can you reset my account for me?

  • kyle carbajal
    Asked on January 30, 2018 at 5:55 AM

    Auto Suspended for no reason. Can you reset my account for me?

    Jotform Thread 1366313 Screenshot
  • Irene JotForm Support
    Replied on January 30, 2018 at 7:13 AM

    Our apologies. We have unsuspended your account after finding no violations of our terms. It was mistakenly suspended by our phishing filter. We have added the suspected forms into our whitelist.

  • Jayne25
    Replied on January 30, 2018 at 7:22 AM

    Me too. And my form links are all disabled. Please unsuspend me too. Thanks

  • Elton Support Team Lead
    Replied on January 30, 2018 at 8:42 AM

    Sorry about that. Your accounts should now be back.

    We had an issue with our phishing filter and has now been corrected.