Account: Difference between payments and submissions

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    Jake Simmonds
    Asked on January 30, 2018 at 07:12 AM

    Hi jotform,

    We're struggling to understand the bronze package. We see that on the bronze package we get 1000 Payment submissions p/m, but on your pricing page is says only 10 Payments p/m. What exactly is the difference?


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    Answered on January 30, 2018 at 09:53 AM

    Submissions occur when you hit submit. You are on the bronze plan. So you get 1,000 submissions per month.

    Of these only 10 can be payment submissions. Payment submissions occur when you do a transaction with one of our payment integrations. For example Paypal, Stripe, or

    You can compare submission limits and payment limits here:

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