Auto suspend

  • Elizabeth
    Asked on January 30, 2018 at 7:36 AM

    I have lost a pile of questions as jotform turned off and I can't restart

    1. can't log in usng old or new password

    2. Is there a way to save the questions so that i can log in and continue next time

    3. I'm not sure why autosuspend keeps appearing - can you help with this?

    Jotform Thread 1366399 Screenshot
  • Elton Support Team Lead
    Replied on January 30, 2018 at 9:14 AM

    Sorry about that. Your account is now unsuspended. You can now log in.

    We had an issue with our phishing filter and has now been fixed.