Sub-user: Can't see submission data.

Hi,

Please can you help.  I am a sub user with all permissions.  I can't see the data in the view submissions and therefore I can't export the data into an excel spreadsheet.

Please can you let me know how to fix this.

Thanks

Denise

That is because you have enabled "Europe Datacenter" option in you account. I would suggest you to please uncheck "Europe Datacenter" option in your "Account >> Data" page and that should solve your problem. Please check the screenshot below:

Hope this helps. 

Do get back to us if you have any questions.