- deniselallanAsked on January 30, 2018 at 07:56 AM
Please can you help. I am a sub user with all permissions. I can't see the data in the view submissions and therefore I can't export the data into an excel spreadsheet.
Please can you let me know how to fix this.
- JotForm Supportashwin_dAnswered on January 30, 2018 at 10:18 AM
That is because you have enabled "Europe Datacenter" option in you account. I would suggest you to please uncheck "Europe Datacenter" option in your "Account >> Data" page and that should solve your problem. Please check the screenshot below:
Hope this helps.
Do get back to us if you have any questions.