how can i change the payment method for monthly fee

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    Asked on October 07, 2012 at 10:52 PM
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    Answered on October 07, 2012 at 11:05 PM


    We have 2 payment methods available for JotForm subscription which are Paypal and CC. Currently, base on your records you are using Paypal as type of payment. If you'd like to use CC or use another paypal account, you have to cancel your current subscription first. To cancel your subscription via Paypal,

    1. Log into your PayPal account

    2. Find the latest payment you have made to us

    3. Click on the subscription number

    4. Click on "Cancel Subscription" button.

    After cancelling your subscription, please proceed to our pricing page to re-subscribe.

    Feel free to let us know if you're having any difficulties about the re-subscription.

    Thank you for your continued patronage. Have a pleasant day!