What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can i change the payment method for monthly fee

    Asked by danamarc on October 07, 2012 at 10:52 PM
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    JotForm Support

    Answered by idarktech on October 07, 2012 at 11:05 PM


    We have 2 payment methods available for JotForm subscription which are Paypal and CC. Currently, base on your records you are using Paypal as type of payment. If you'd like to use CC or use another paypal account, you have to cancel your current subscription first. To cancel your subscription via Paypal,

    1. Log into your PayPal account

    2. Find the latest payment you have made to us

    3. Click on the subscription number

    4. Click on "Cancel Subscription" button.

    After cancelling your subscription, please proceed to our pricing page to re-subscribe.

    Feel free to let us know if you're having any difficulties about the re-subscription.

    Thank you for your continued patronage. Have a pleasant day!