Can I place a product offline for a period of time?

  • zapin
    Asked on January 30, 2018 at 11:43 AM

    Can I place a product offline for a period of time ? For example I would like to place the two pizza`s offline from my form, because our distributor can`t deliver at the moment, so I don`t want theese products to show for the customer, but without me having to delete them, because I would like to be able to put them online again when in stock.

    1517330525pizza 1 Screenshot 10


  • Richie JotForm Support
    Replied on January 30, 2018 at 12:57 PM

    Unfortunately, we cannot hide or put a product offline within the payment field.

    A possible work around is to create your products outside of payment field,with basic fields.

    Basic fields like, check boxes that you can hide it anytime.

    In this case, you will also have to perform calculation inside of the form and pass the calculation to payment field.

    How to Perform Form Calculation Using a Widget

    How-to-Pass-a-Calculation-to-a-Payment-Field


    Please let us know if we can be of further assistance.

  • zapin
    Replied on January 30, 2018 at 1:02 PM

    ok, thank you. Would prefer not to change the products outside, since it seems like a lot of work, which definetly would cause a lot of issues for me. 

    Is it then possible to add to a product, when a customer order a out of stock product, to make it so it isn`t possible for the customer to order it, for example by telling him this product is out of stock, but still keeping it visible on the site ?



  • Richie JotForm Support
    Replied on January 30, 2018 at 1:56 PM

    We can make our Quantity selector to 0 and name the Label to out of stock.

    Can I place a product offline for a period of time? Image 1 Screenshot 40

    Go to your quantity selector

    Can I place a product offline for a period of time? Image 2 Screenshot 51

    then on Show Quantity on the Form as change it to TextBox and change label to Out of Stock,default quantity 0.


    Can I place a product offline for a period of time? Image 3 Screenshot 62

    Do note that, we can't make the Price to 0 for it will change it to Free.

    Hope you find this information useful.


    Please let us know if we can be of further assistance.

  • zapin
    Replied on January 30, 2018 at 2:08 PM

    Thank you, that will work as a solution for now.

    Thank you for your help.