How to avoid manually scrolling up to see the Thank You message?

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    zapin
    Asked on January 30, 2018 at 11:46 AM

    When my customer has made an order, and goes to review my order and submit, page stays at button, so it looks like a blank page, untill you scroll up the page, can I make the page go up automatically, when customer choose review and submit button ?

    Hope it makes sence :)

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    BDAVID
    Answered on January 30, 2018 at 12:48 PM

    They have to scroll up because of the Iframe's height. You could shorten the Iframe's height, and enable the scrolling property, example:

    1437426072scrolling.png

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    zapin
    Answered on January 30, 2018 at 12:57 PM

    I can`t change the height, since it won`t show corretly on mobile devices, and scrolling is the same issue, it gives problems on moblie devices when on. Is there no other way around this problem ? 

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    BDAVID
    Answered on January 30, 2018 at 01:09 PM

    You may create your own Thank You page within your site, and redirect the user there after submission: https://www.jotform.com/help/211-Setting-up-the-Thank-You-Page 

    07-17-2017-1500243444.png 

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    zapin
    Answered on January 30, 2018 at 01:53 PM

    Thank you, that might work, but I can`t see that it is possible for me to insert what the customer have ordered on here ? 


    I only seem to be able to move name, adress and so on over to this page, but I need to show the customer what he ordered, is that possible on a external link page ?

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    Mike
    Answered on January 30, 2018 at 03:15 PM

    The field {names} will not work on the external thank you pages. This is possible to post submission data with a special Send Post Data option, but a custom programming is required to process that data.

    Have you tried to use a complete iFrame embed code on the web page? There is a chance that the scrolling will work with the standard code.