What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I update my credit card?

    Asked by uhmsa on October 07, 2012 at 11:16 PM
  • Profile Image
    JotForm Support

    Answered by Rodjit on October 07, 2012 at 11:28 PM


    Please try to check this thread answered by my colleague, http://www.jotform.com/answers/131137-updating-credit-card-info

    Hope this helps and let us know if isn't what you are looking for.


  • Profile Image
    JotForm Support

    Answered by liyam on October 07, 2012 at 11:33 PM

    Hello, uhmsa.  I have checked your account and it appears that you're using our new payment gateway service called FastSpring.

    You will need to find the latest email that you have received from FastSpring (Your last paid subscription).  There is a link in the mail which allows you o update your payment information.

    Please let us know if you have further questions.