I would like to cancel my account/subscription

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    Asked on January 30, 2018 at 12:54 PM

    Please cancel our account

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    Answered on January 30, 2018 at 02:01 PM

    Your account has an active subscription. Before we delete your account, we must cancel your subscription.

    Just to confirm, do you want to cancel your subscription and delete your account?

    We'll wait for your reply.

    Thank you.

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    Answered on January 30, 2018 at 02:43 PM
    Yes, please proceed to cancel account
  • Profile Image
    Answered on January 30, 2018 at 03:57 PM

    I have canceled your subscription. You are now scheduled to be downgraded to the free plan on February 18, 2018. The time that your current payment will expire.