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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my photo uploads are not showing up in the drive file folder.

    Asked by billroth on October 08, 2012 at 03:12 AM

    my photo uploads are not showing up in the drive file folder...

    This is a re-post of a comment on Send Your Form Uploads to Google Drive

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    JotForm Support

    Answered by Rodjit on October 08, 2012 at 03:22 AM


    I've checked your forms and all upload fields aren't required so I assumed that some users do not have photo uploaded.

    But if you have tested it your own and have some photo uploaded and can't see them on Google Drive then, may I ask if what are the sizes of those images? Huge file size may sometimes get delayed. As a primary solution, have you tried removing the current integration, clearing your browsers cache and reintegrate it again?

    Also, you may have a lot of file in your google drive folder, please check it thouroughly. The form name is also the folder name in your Google Drive unless you have assign other name during the ntegration process.

    Please let us know if you haven't sorted it out. We're here to help.


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    Answered by digidango  on January 17, 2017 at 04:29 AM