- alpfatechgroupAsked on January 30, 2018 at 03:44 PMPage URL:
- JotForm SupportaubreybourkeAnswered on January 30, 2018 at 04:42 PM
You are currently on the FREE plan.
And you are over several limits:
I see you were on the PREMIUM plan since 2014. And your renewal didn't go through on the 23 January 2018. Its possible the credit card expired and you were automatically downgraded to the FREE plan.
Please try updating your credit card: