Is Jotform HIPAA/HITECH compliant?

  • Profile Image
    Asked on January 30, 2018 at 04:47 PM
  • Profile Image
    Answered on January 30, 2018 at 06:12 PM

    Update (April 19, 2018) HIPAA is available for our Gold and Silver plans. 

    JotForm isn't HIPAA nor HITECH compliant but can be used in a compliant way. Please check this thread for an in-depth discussion.

    It's worth mentioning that customized BAA's are available upon request for Enterprise Plan users. If you're interested in this tier, kindly go to the page below, click the CONTACT JOTFORM button and fill out the form so our Sales Team can get in touch with you.

    Since your main concern is privacy and security, the links below fully discuss our stand on these.

    If there are points that were not covered on the pages above, don't hesitate to ask.

  • Profile Image
    Answered on February 28, 2018 at 05:09 PM

    Good news - We are now in the process of making forms HIPAA compliant in the near future. This will be announced once completely available so stay tuned!

  • Profile Image
    Answered on March 01, 2018 at 12:23 AM

    HIPPA compliant forms are available with our Gold plan and our Enterprise product. 

  • Profile Image
    Answered on April 12, 2018 at 04:59 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

  • Profile Image
    Answered on April 19, 2018 at 03:21 AM

    Update: HIPAA is available for the Silver plan as well.