Paypal integration not working

  • Profile Image
    macboddom
    Asked on January 30, 2018 at 04:59 PM

    Ive used jotform for years and taken payments before.  Im setting up a new form (a demo at this point with 1 item that is $1) and connected it to my basic business paypal account.  

    When i do the demo it tells me paypal is not working.  

    This used to be simple!  What am i doing wrong?

    thanks

  • Profile Image
    jonathan
    Answered on January 30, 2018 at 06:45 PM

    Can you please clarify how it was not working? Is there any visible error when you submit the form?

    I also did a test submission using your demo form https://www.jotformpro.com/form/80296962184971 , but I was not able to encounter any issue.

    1517355864zzz 2018-01-31 07.42.03.png

    1517355877zzz 2018-01-31 07.42.54.png


    When I submitted the form, I was redirected to the PayPal screen as it should. Since it was only a test submission, I did not proceed with the actual payment.

    Let us know if issue persist.