- kschliederAsked on January 30, 2018 at 07:09 PM
I would like to reply to form submissions. When I go to the JotForm inbox and view submissions, the reply button is greyed out.
- JotForm SupportWelvinAnswered on January 30, 2018 at 09:51 PM
That is because the email address field is empty in the submission. You cannot reply without an email address.