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kschliederAsked on January 30, 2018 at 7:09 PM
I would like to reply to form submissions. When I go to the JotForm inbox and view submissions, the reply button is greyed out.
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Welvin Support Team LeadReplied on January 30, 2018 at 9:51 PM
That is because the email address field is empty in the submission. You cannot reply without an email address.