How can I send an email based on the option selected in a dropdown

  • mb6255
    Asked on January 30, 2018 at 8:17 PM

    hello - I am wanting there to be an option within my form to create a drop down menu of email addresses - you would then be able to select the email address from the drop down menu and when the form is complete a copy of it would be send to that specific email address - is this possible?

    thanks

  • Support_Management Jotform Support
    Replied on January 31, 2018 at 2:08 AM

    What you're describing can be achieved using CONDITIONS.

    The idea is to send an email based on the user's answer (in this case, based on the selected option on your dropdown). This was discussed in great detail on the guide linked below.

    Complete guide: How-to-Send-Email-Based-on-User-s-Answer

    Give that a try and let us know if you'd need more help.