- sw4jotAsked on October 08, 2012 at 10:20 AM
I have several forms in My Forms, but I want to edit one of my active forms used on a website and I can't seem to find it in my list of forms. The embed URL only uses an ID number, but the forms listed in My Forms don't show the ID number. I don't see any form names that look like the one I'm looking for. Is it possible that it's an older form stored on another server or version of JotForm?
How can I find it to edit it?
- JotForm SupportNeilVicenteAnswered on October 08, 2012 at 10:24 AM
Your form is still on JotForm v2. We have been using version 3 for a few years now. Please migrate your form to v3 by logging in to the old site: http://v2.jotform.com/
After migration, log in to www.jotform.com then check if the form was transferred succesfully.
Let us know if you're having any issues. Thanks!
- JotForm SupportRodjitAnswered on October 08, 2012 at 11:30 AM
Please try to repost your response on this thread, http://www.jotform.com/answers/136765-Why-can-t-I-locate-an-active-form-for-editing because we are unable to see it on our forum.
- sw4jotAnswered on October 08, 2012 at 11:39 AM
I was able to log in to V2 and see the form. But I did not see any options for "migrating" to V3. I tried editing the form, and saving it, then logging out of V2 and V3, and re-logging in to V3. But when I got to V3, I don't see it.
Do I have to literally recreate the form in V3 using the editor, or is there a shortcut?
- JotForm SupportEduardoMendezAnswered on October 08, 2012 at 12:18 PM
I have tried cloning your V2 form and was able to retrieve most of the form.
Here is a guide on how to clone a form from a URL
BTW the URL for your form is: http://v2.jotform.com/form/11070700366
Please let us know if this helped!