Why I have the "type a question" field under the email tab on the settings option?

  • GYBITG
    Asked on January 30, 2018 at 10:28 PM

    Can you explain why I have the "type a question" field under the email tab on the settings option.  Am I supposed to type in the actual question or should the form self populate it from the Build tab?  Other slots are populate while the ones with the "type a question" are not.  Hope this makes sense.  Screenshot attached.  Thanks.

    Jotform Thread 1367689 Screenshot
  • BJoanna
    Replied on January 31, 2018 at 5:58 AM

    It seems you modified your email Notification template and because of the was not updated automatically when you renamed your form fields. 

    The easiest way to resolve this issue is to delete your existing email Notification and create a new email Notification. You can do the same with the Autoresponder email. 

    How to Delete Notifications/Autoresponder

    Setting up Email Notifications

    Setting up an Autoresponder Email