Why is my account suspended?

  • Profile Image
    sherry siegel 
    Asked on January 30, 2018 at 11:47 PM

    My forms have been disabled with no reason, please contact me to fix this problem right away!

  • Profile Image
    Answered on January 31, 2018 at 07:13 AM

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form "West Valley Pop UP Movie Vendor Application" has fields like "Tax ID / SSN #" which makes it suspected of being used for phishing.

    Creating such forms are against the Terms of Use. I have deleted the suspected form field and activated your account again. Do try to sign in to your JotForm account and get back to us if you have any trouble.