Thank you message is not displayed. We need to scroll to see the thank you message.

My thank you message page, displayed on successful transaction, comes up way too tall. It appears to be a blank gray screen unless you scroll to see the message. How can this be shortened?

Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL where you have embedded your form and we will take a look. 

You may also like to share a screenshot of the issue as well. The following guide should help you how to upload image in forum post:   https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

We will wait for your response.