Thank you message is not displayed. We need to scroll to see the thank you message.

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    V2Media
    Asked on January 31, 2018 at 12:22 AM

    My thank you message page, displayed on successful transaction, comes up way too tall. It appears to be a blank gray screen unless you scroll to see the message. How can this be shortened?

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    ashwin_d
    Answered on January 31, 2018 at 07:35 AM

    Have you embedded your form in any webpage where you are having this issue with? Please share the webpage URL where you have embedded your form and we will take a look. 

    You may also like to share a screenshot of the issue as well. The following guide should help you how to upload image in forum post:   https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.