Can we upgrade the plan only for one month and pay the difference?

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    techseva
    Asked on January 31, 2018 at 02:28 AM

    We have purchased two year bronze plan. However we have a event and we will need lot more submission for month of February. Can we just upgrade plan for a month by paying the difference?

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    Richie_P
    Answered on January 31, 2018 at 08:51 AM

    You can upgrade your subscription anytime, and our payment processor will automatically charge you only the prorated difference between the plan, minus the day that have been used.

    Please let us know if we can be of further assistance.




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    techseva
    Answered on January 31, 2018 at 10:00 AM

    My current plan is for 2 years, which I have got at discounted rate. However, I want to upgrade only for 1 month. If I upgrade, will I have option to revert back to my plan?

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    Richie_P
    Answered on January 31, 2018 at 11:22 AM

    Yes, you can still downgrade to your 2 year subscription but it will be on the regular rate.

    The promo rate will not be reverted back when you go back to your subscription. It is only available upon purchasing the subscription within the promo period.

    Hope you find this information useful.

    Please let us know if we can be of further assistance.


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    techseva
    Answered on January 31, 2018 at 02:22 PM

    In that case I will prefer to move my form to a completely new account. Is it possible to do that?

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    Richie_P
    Answered on January 31, 2018 at 02:37 PM

    Yes, we can move forms for you.

    Kindly check this article. https://www.jotform.com/help/342-How-to-transfer-or-share-forms-and-data-with-another-account


    Please let us know if we can be of further assistance.