I cant downgrade my account.

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    Burgertogo
    Asked on October 08, 2012 at 11:51 AM

    while on the downgrade/upgrage account page.. I click on downgrade and only get a form wanting me to upgrade. I want my account to go back to Basic. How do I do this. ?

     

    James Machin

    Burgertogo@gmail.com

  • Profile Image
    Rodjit
    Answered on October 08, 2012 at 12:41 PM

    Hi,

    I have noted this and my colleague will assist you about this later on. 

    Since you have used Plimus to pay your subscription, please try to check this thread, http://www.jotform.com/answers/36791-I-need-to-downgrade-my-account-from-premium-to-free to downgrade your account.

    Thanks