- BurgertogoAsked on October 08, 2012 at 11:51 AM
while on the downgrade/upgrage account page.. I click on downgrade and only get a form wanting me to upgrade. I want my account to go back to Basic. How do I do this. ?
- JotForm SupportRodjitAnswered on October 08, 2012 at 12:41 PM
I have noted this and my colleague will assist you about this later on.
Since you have used Plimus to pay your subscription, please try to check this thread, http://www.jotform.com/answers/36791-I-need-to-downgrade-my-account-from-premium-to-free to downgrade your account.