Jotform Card layout: Why is submit not working when form is accessed using Phone?

  • Profile Image
    STARK2017
    Asked on January 31, 2018 at 04:45 AM

    Hey


    On iPhone there seems to be an error. The submit button is gone, and it doesnt work. 

  • Profile Image
    TREVON
    Answered on January 31, 2018 at 09:18 AM

    I have tested your form on Iphone and I was able to replicate a similar issue. When rating is 1,2 or 3 the form goes to next page and display a text input field and i can submit the form.

    However when the rating is 4 and 5  the form gets stuck on same page and I  can not submit the form.

    I have escalated the issue to our level2 team for further analysis and resolution. We will update you on this thread once issue is resolved.

  • Profile Image
    irem
    Answered on February 02, 2018 at 08:33 AM

    Hello,

    We are sorry for the inconvenience caused.

    The problem should be fixed now. Please check your form and let me know if you need anything.

    Thank you!