Why my account is showing as out of views?

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    Asked on January 31, 2018 at 08:26 AM

    my account says out of form views but I deleted all submissions and archived. why is it still showing as out of views?

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    Answered on January 31, 2018 at 10:46 AM

    I did check your account and found that it is over limit as you have exceeded the allowed form limits. In free account you can only receive up to 1000 form views but you have already received 1011 form views. Please click on following URL for more information on form view limits:  https://www.jotform.com/help/355-Form-View-Limits-What-Is-It-All-About 

    Please note that deleting form or submission will not delete or reset form views counter. You may like to upgrade your account or wait for the first day of next month when the submission & form views counters are reset. The following guide should help you how to upgrade account:   https://www.jotform.com/help/331-How-to-Upgrade-My-Account