Integration with Google Sheets is not working

  • rostrecker
    Asked on January 31, 2018 at 9:03 AM

    Hi, I setup a free account for my business to trial your software. I was going to upgrade once I saw that this would work well for my business. 


    Problem is that the Jotform submissions are not populating the google sheet that I setup. Can someone help me?

    Page URL: https://docs.google.com/spreadsheets/d/1RiFqUf_tI7p1CUvxeoQE1jGkTCAVqsoJ8jXbAmlZr4s/edit?usp=sharing
  • BJoanna
    Replied on January 31, 2018 at 10:56 AM

    It seems that you deleted the file you shared. 

    1517413518file Screenshot 10

    Do you have an issue with the form $100 Gift Card Referral Program (Kim)?

    I tested the Google Spreadsheet integration on my cloned form and it is working properly. 

    Please re-integrate your form with the Google Spreadsheet and test the integration again. 

    How to Integrate Form with Google Spreadsheet

    Please note that you should not edit your spreadsheet because it can break the integration. 

    Hope this helps to solve the issue.