How can I restore deleted submissions?

  • EstelleN
    Asked on January 31, 2018 at 9:03 AM
  • TREVON
    Replied on January 31, 2018 at 10:45 AM

    I see you have opened a similar thread here: https://www.jotform.com/answers/1368034-deleted-entries#0which has more details on the issue. I have addressed the issue on the above thread.

  • EstelleN
    Replied on January 31, 2018 at 10:50 AM

    I am sorry, I do not see the answer. I am missing something ?

  • TREVON
    Replied on January 31, 2018 at 12:08 PM

    Apologies kindly see our response below posted on the other thread:

    ............................................................................

    Unfortunately once submissions are deleted you can not recover them. You can however restore deleted submissions from Excel document if you have by following the guide below:

    https://www.jotform.com/help/308-Import-App-Easily-Import-Your-Excel-or-CSV-Data-into-JotForm

    Kindly do let us know if you need further assistance.