Am I limited on the number of payments I can receive per month?

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    kcobb68
    Asked on January 31, 2018 at 09:42 AM

    Hi, I created a form that will require people making payments to me.  I tested it out to make sure I set it up right and then I received an email saying I'm only allowed one payment per month one the Free plan.  Just want to make sure I'm understanding that right.

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    Kevin_G
    Answered on January 31, 2018 at 11:11 AM

    Yes, with the free plan you're allowed to receive only one payment per month, the limit will be automatically reset the first day of the next month (EST time).

    You can check the limits on our pricing page as well: https://www.jotform.com/pricing 

    A payment counts when you have added a payment integration to your form. 

    I hope this helps.