Unpick an item on a menu

  • MaryKerr
    Asked on January 31, 2018 at 10:38 AM

    On this form, we are trying to make so that if someone selects any item from the build a meal section that they can go back an unselect it.   Right now you can make a change inside the category like meat but not completely decide that they do not want a meat item. Once they select a radio button there is no way to not have a value (item) in that field/category. 


    Also, we need to set parameters so they can only select items from the build your meal section or the grab n go section. 


  • Adrian
    Replied on January 31, 2018 at 12:04 PM

    On this form, we are trying to make so that if someone selects any item from the build a meal section that they can go back an unselect it.   Right now you can make a change inside the category like meat but not completely decide that they do not want a meat item. Once they select a radio button there is no way to not have a value (item) in that field/category. 

    That is the way radio buttons work (Single Choice element). Once you select an option, you cannot deselect it.

    You can change these fields and use checkboxes instead (Multiple Choice element).

    Afer you set the same options in the Multiple Choice elements, set the maximum number of choices to 1. You do this by clicking the Field Properties (gear button), select the SURVEYING tab, turn ON Entry Limits, set the maximum to 1.

    1517417587Fullscreen 1 31 18  5 48 PM Screenshot 10

    Also, we need to set parameters so they can only select items from the build your meal section or the grab n go section. 

    For this, you can add a couple of Section Collapse elements. Hide them by default and show them depending on the choice the user selects on a Radio Button Question you create.

    Demo: https://form.jotform.com/80304235877963

    1517418230The Easiest Online Form Builde Screenshot 21

    See this help article for more information on this: Show or Hide Multiple Fields at Once Using the Section Collapse Field


    Let us know if you need further help.

  • MaryKerr
    Replied on February 1, 2018 at 1:11 PM

    Hello,

    Thank you so much for that. Last question, where do the section collapse go in the form?


  • David JotForm Support
    Replied on February 1, 2018 at 2:07 PM

    If you would like to see the full set up of that form or to have a copy to use, clone it to your account:

    https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Here is the URL to use:

    https://form.jotform.com/80304235877963