Form limits: Out of space message

  • Profile Image
    Asked on January 31, 2018 at 12:39 PM

    We have deleted about a dozen forms and we still have the same message out of space message.  Please help us understand what is happening.  

  • Profile Image
    Answered on January 31, 2018 at 01:31 PM

    I have checked your account and found out that you do have allowable quantity of submissions and form views. The fact is that deleting forms or submissions does not reset their counters. 

    You may want to upgrade or wait till the first day of next month. Fortunately, that is tomorrow. 

    There is also a way to increase your form's submitions limit Get More

    And this guide is useful in case you decide to upgrade How-to-Upgrade-My-Account.

    Let us know if you need further assistance.