Adding recipients

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    Asked on January 31, 2018 at 01:30 PM

    I had four recipients and removed one to replace with another, and now I can't add one back.

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    Answered on January 31, 2018 at 02:33 PM

    For the FREE account, only one(1) Recipient Email can be added. If you need to add another recipient email, you need to add a new Notification Email first.

    Your form most likely have the multiple recipients already setup before prior to the implementation of the recipient email limit for FREE plan. 

    The paid plans will allow multiple recipient emails on the same Notification Email.

    Let us know if you require further assistance.