Submission data of form is not being saved to google spreadsheet.

  • katietelligman
    Asked on January 31, 2018 at 1:48 PM
    However, now I'm noticing my form - which was supposed to
    automatically populate to a google sheet - isn't doing that. And it also
    wasn't clear to me that integration of payments was $19/month. I'll remove
    the payments feature. But I am curious about the sheet not getting
    automatically populated?
  • Ashwin JotForm Support
    Replied on January 31, 2018 at 2:06 PM

    I'm sorry for the trouble caused to you. 

    Did you make any changes in any of the column header of your integrated google spreadsheet? Please note that editing column header will cause the integration to break.

    I have synced your google spreadsheet again. I would suggest you to please check your google spreadsheet and see if the missing submissions are being displayed or not. If the issue persists, I would suggest you to please remove the existing google spreadsheet integration and then integrated again.

    We will wait for your response.