How to remove "Now create you own Jotform" from Thank You page

  • CBBG
    Asked on January 31, 2018 at 2:48 PM

    How to remove "Now create you own Jotform" from Thank You page?

  • David JotForm Support
    Replied on January 31, 2018 at 3:43 PM

    The branding should be automatically removed from the thank you page when you subscribed.  I cleared you form caches in case it was a caching issue.  Let us know if the banner is still shown for your form and we will do some testing to see why it is still present.

  • CBBG
    Replied on January 31, 2018 at 3:55 PM

    It is still there...

  • David JotForm Support
    Replied on January 31, 2018 at 4:20 PM

    I checked a few things and the branding appears to persist.  Try using a conditional thank you page to see if it is just the default one that won't update:

    https://www.jotform.com/help/372-How-to-Change-Thank-You-Message-Using-Conditional-Logic

    Or try creating a new clone of the form and see if the branding is still present:

    https://www.jotform.com/help/27-How-to-Clone-an-Existing-Form-from-Your-Account

    If neither of those solutions work, let us know and we can forward this to our developers to have a look.

  • CBBG
    Replied on January 31, 2018 at 5:09 PM

    Ok - I cloned form and it no longer has the branding. New problem - how do I link back up to my dropbox setting with uploads?? I eventually need 3 applications (each slightly different). I renamed the clone to "RET" instead of "REU." Can I make each form link up to different Dropbox folders, depending on which form was filled out? When I tested the clone, I received the notification email, but not the uploads.

  • CBBG
    Replied on January 31, 2018 at 5:28 PM

    Okay, I closed out, re-submitted another application to REU and the branding is off!

    How do I link the RET application to dropbox? Do I need to set it up again, like I did with the REU application?

  • David JotForm Support
    Replied on January 31, 2018 at 6:38 PM

    Integrations need to be set up for each form.  You would indeed add the Dropbox integration for each new form:

    https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm