- Linny1990Asked on January 31, 2018 at 04:16 PM
my autorespond doesn't work. I explained everything in the screenshot, i will upload with this question. Pleas could you help me. When i got the respond on my mail, the mail is always empty and the editing of the e-mail respond says this:<!-- [if gte mso 9]> <w:LsdException Loc.
- JotForm SupportjonathanAnswered on January 31, 2018 at 05:43 PM
I was able to see the problem you described on the Autoresponder Email of your form.
To fix, I suggest you create a new Autoresponder Email instead. Click on the + button on top to open the create Email screen.
You can delete the corrupted autoresponder email after you have created a new and working version.
Let us know if issue remains.
- Linny1990Answered on February 02, 2018 at 05:43 AMHello,
Thx a lot. Now it works 😊.