Forms disappearing off responsive site

  • Profile Image
    Tish
    Asked on January 31, 2018 at 07:37 PM

    Hi!

    I used your modern contact form on my responsive site. It does not show up on my iphone SE using safari, it will show up once using Chrome on a desktop then disappears, it will show up once using microsoft explorer then disappears. If I refresh the page on the largest window setting, it comes back, but disappears as soon as I resize the window smaller to mimic tablets and phones. 


    Here's the link to the site:

    http://acmhoa.businesscatalyst.com/


    Here are screen shots of it before, and after

    missing on phone sized screen, refresh does not fix

    1517445251phone%20size.JPG

    Full sized screen at initial launch

    1517445173full%20size.JPG


    Once screen is resized, form disappears

    1517445196reduced%20window.JPG

  • Profile Image
    EltonCris
    Answered on February 01, 2018 at 01:52 AM

    It's probably due to javascript conflict since the form isn't executed when viewing on mobile or on a small browser window.

    To fix it, re-embed your form using its iframe embed code.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code