Is there a way to retain language translation when switching primary language?

  • shrofcogop
    Asked on January 31, 2018 at 10:13 PM

    I just work for an hour on a translation of a form (from English to Spanish) only to lose it all when I attempted to switch the primary language on the form to spanish and back. An entire hour of work gone in an instant with no warning. Is there anyway to retrieve that? If not can this functionality be improved, at least a message warning of the data loss or retaining the data if not?

  • BJoanna
    Replied on February 1, 2018 at 3:40 AM

    You can revert your form to a version before your translation was removed. 

    How to View Form Revision History

    When the primary language is changed the translation should not be removed. Did you use 'Set Primary' option inside of the Translations? I tested this option on my demo form and the translations were not removed. 

    1517474120translation Screenshot 10

    The translation will be removed only if you delete the Form Language.

    1517474238delete Screenshot 21

    Let us know if you need further assistance.