Why does it say I am out of space?

  • Profile Image
    Asked on January 31, 2018 at 11:51 PM

    I deleted most of my data and I am getting forms filled out, so why am I getting a message that I am out of space?

    Thank you

  • Profile Image
    Answered on February 01, 2018 at 04:06 AM

    Hello MarilynLitt,

    When receiving submissions, it constitute a count for the submissions counter for the month. Deleting submissions does not result to increasing allocation for your monthly submissions. In any case, as it is now the 1st day of February, the submissions counter on your account has restarted. 

    If you have questions, please let us know.