- mgcaledonian13Asked on February 01, 2018 at 12:55 AM
About 90% of my archive images have gone missing, there is a large blank space instead.
Tried logging out and logging in again, also cleared the cache, that did not bring them back.
What has happened and can you fix?
- JotForm SupportBJoannaAnswered on February 01, 2018 at 04:56 AM
Are you referring to Archived images that are stored in the Image field in Archive tab?
I checked on my account and I can also see a blank space there.
It seems that .png images are missing. I will report this issue to our developers and we will inform you via this thread once this issue is resolved.
- JotForm DeveloperjanberkAnswered on February 01, 2018 at 10:36 AM
Thank you for informing, it looks like we have a problem with spaces in uploaded file names. We've fixed this issue now, but for older files, you should re-upload the file to fix it.
If you have further issues please let us know.