I changed my membership from Bronze back to starter yesterday but still got billed today.

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    christybutch
    Asked on February 01, 2018 at 09:32 AM

    Hi,


    I changed my membership from Bronze back to starter yesterday but still got billed today. Did I do something wrong? Can you help me get it corrected? I  do not need the Bronze at this time but will again in the Fall.


    Christy Butch

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    John_Benson
    Answered on February 01, 2018 at 10:15 AM

    Hello Christy,

    I have canceled your account on our end and process a refund of the last payment you made. Please wait for 5-7 days for the refund to reflect on your account.

    I hope this helps. Thank you.