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christybutchAsked on February 1, 2018 at 9:32 AM
Hi,
I changed my membership from Bronze back to starter yesterday but still got billed today. Did I do something wrong? Can you help me get it corrected? I do not need the Bronze at this time but will again in the Fall.
Christy Butch
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John_BensonReplied on February 1, 2018 at 10:15 AM
Hello Christy,
I have canceled your account on our end and process a refund of the last payment you made. Please wait for 5-7 days for the refund to reflect on your account.
I hope this helps. Thank you.