The margins of single choice answers is not correct on our form

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    Asked on February 01, 2018 at 09:41 AM

    It seems like the margins are to small and the answers appear like picture 1 below.

    I tried adjusting all different settings with no luck. I even compared settings to another form we have and even though the settings were the same it didn't change it. The only thing that changed it was to shrink the question and then the margins are to large and it looks like the second picture below. 

    Can you help me?

    Thank you, Shelly

    Picture 1:

    1517495539jotform 1.jpg


    Picture 2:

    1517495913Jotform 2.png

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    Answered on February 01, 2018 at 10:52 AM

    I am checking on this issue. Please allow me sometime to check on this and get back to you with relevant information. 

    Thank you for your patience.

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    Answered on February 04, 2018 at 07:50 AM

    I am sorry for the delay. It seems that you have already fixed the height issue of the radio buttons on the form. However, I notice that the width of some single choice fields are being displayed incorrectly. Please inject the following CSS code to the form so that the width of the single/multiple choice fields should be fixed. 

    .form-radio-item, .form-checkbox-item {

      max-width: none;



    If you need any further assistance, please let us know. We will be happy to help.