I reached max forms, deleted some but still not working

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    Asked on February 01, 2018 at 10:27 AM


    When did the 100 forms limit happen? Also I deleted a bunch of defunct forms to make new ones and it is still not letting me make them. Please help asap.


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    Answered on February 01, 2018 at 11:02 AM

    Sorry for the inconvenience.

    The form limits got implemented in the last quarter of the year 2016. You can check this blog post for more information: https://www.jotform.com/blog/242-Changes-For-JotForm-Starter-Guest-Plan-Users

    I checked your account and you have 291 forms. You can archive the unused forms or you can upgrade to the Gold plan for Unlimited Forms for your account. 

    I hope this information helps. 

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    Answered on February 01, 2018 at 02:43 PM
    I deleted and purged the trash though
    Sent from my iPhone
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    Answered on February 01, 2018 at 03:49 PM

    I still see several forms in the trash that have not yet been purged and the count is shown as 281/100.  Since you have been with us for quite some time, I credited you with an extra 100 forms to say thank you. 

    It does look like your account would still be a fair bit over limit though.  You do not need to delete forms, you can simply archive or disable them.  Disabled forms do not count towards the total.