please clarify notification email setting "Update Email"

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    adenachung
    Asked on February 01, 2018 at 10:54 AM

    Hello,

    It's not clear to me what the notification email setting Update Email does.

    The setting shows up under the Advanced tab, but it's not addressed in the JotForm User Guide article Explanation of Email Notification and Autoresponder Settings.

    The description that appears right underneath the setting is "While this option is disabled, changes on the form will not affect the email content."

    Specifically, I am wondering what is meant by "changes on the form". Does it include changes to unique names? In other words, if I set Update Email to YES, and then go and change a unique name of a field that also appears in my notification email, will the unique name automatically be updated in the notification email template?

    Thanks!

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    david
    Answered on February 01, 2018 at 11:29 AM

    When using the default email, any form changes will automatically update the email notification.  For instance, if you add a field to the form, that field will automatically be included in the email.  If you don't want the email to automatically update, turn that setting to off.

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    adenachung
    Answered on February 01, 2018 at 11:47 AM

    So this only works in the default email then?

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    david
    Answered on February 01, 2018 at 11:56 AM

    That is correct.  Once the email template is modified, updating the form will no longer update that email.

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    adenachung
    Answered on February 01, 2018 at 12:56 PM

    Ok, thanks for the confirmation.

    From what you said, I guessed that there must be something in the default email that the system looks for to keep the email updated. So I just did some tests, and it looks even in a modified email template, if I keep the ID attribute in the tag for the element that holds the field, then updates to the unique name of that field in the form will also update in my modified notification email template.

    Can you tell me if this technique might backfire in any way? For me it's super helpful to be able to keep customized email templates automatically in sync with changes to the form.

    Thanks!

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    david
    Answered on February 01, 2018 at 01:29 PM

    As long as the field ID's are not changed, I don't see how it could cause issues.  Changes to field labels do update some of the default text:

    1517509766Capture.PNG

    I would just check to make sure that after making modifications to the form, nothing is updated incorrectly in the email.

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    adenachung
    Answered on February 01, 2018 at 01:43 PM

     Ok, thanks.