Image Upload Previewer issues.

  • RodLowe
    Asked on February 1, 2018 at 11:04 AM

    Hi I have two areas in my form for the image upload previewer. Problem is only one shows the button to upload images. The second doesn't but if you click in the area it allows you to. People may not know it exists in that area.

    Also I picked for the image to be centered once submitted but it always shows up more justified on the right once submitted. How do I get these images to be centered?

    Jotform Thread 1369662 Screenshot
  • David JotForm Support Manager
    Replied on February 1, 2018 at 11:39 AM

    The button shows up:

    1517503003button Screenshot 10

    However, when the image is previewed, it shows not centered, you might want to shrink it:

    1517503121shrink Screenshot 21

    Let us know if you need more help.

  • RodLowe
    Replied on February 1, 2018 at 2:05 PM

    I tried adding the shrink option and it doesn't show up again.

  • Victoria_K
    Replied on February 1, 2018 at 3:34 PM

    I see you have already deleted "problem field". 

    But I managed to duplicate your Upload field and can't find any problems with the two buttons. 

    1517516978Screenshot 4 Screenshot 10

    Only left to rename the field.

    As to centering uploaded images, I don't think it is possible. Unfortunately, they are aligned left by default and even custom CSS code can not affect them.


  • RodLowe
    Replied on February 1, 2018 at 4:24 PM

    Thanks! It seems this issue may be browser related. I tried it in safari and it worked, but in Chrome it doesn't show up right.

  • Victoria_K
    Replied on February 1, 2018 at 4:34 PM

    If so, clearing browser's cache may save the day. 

    Let us know if you need more help!

  • RodLowe
    Replied on February 1, 2018 at 5:45 PM

    I cleared my browser cache and it still doesn't show certain fields in Chrome. 

    1517525100Screen Shot 2018 02 01 at 5 Screenshot 10

  • Kevin Support Team Lead
    Replied on February 1, 2018 at 6:57 PM

    I have been testing your form and it seems to be working on my end, please see this screenshot: 

    Image Upload Previewer issues. Image 10

    I think there might be something either on the network you're connected or any security software that could be blocking the widget's sub domain "widgets.jotform.io". 

    You may also confirm this testing your form while connected to another network or disabling any security software or add on on your browser.