Thank you page not working

  • ksds
    Asked on February 1, 2018 at 12:10 PM

    This is Sara,

    Our Thank you page is popping up after a submission, but it is blank.  I checked in the settings and it is set up and should be working.

    I know it use to work, and I just made a new form yesterday and it is working for that for, but not our 4 other forms.


    Thanks!

    Jotform Thread 1369775 Screenshot
  • David JotForm Support
    Replied on February 1, 2018 at 12:57 PM

    I cloned your form to test it and the thank you page is showing on my end:

    1517507813Capture Screenshot 10

    As far as I can tell, this should be functional.  Let us know if the thank you page is still not showing correctly on your end and we will test with your copy of the form.